Terms of Service | Ruune by IoH

1. Acceptance of Terms

By accessing or using the Ruune mobile application, desktop application, web dashboard, Ruune hardware recorder, or any related services (collectively, the "Services") provided by Internet of Humans, Inc. ("IoH," "Ruune," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms") and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, do not use the Services.

If you are using the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and "you" refers to both you and that organization.

2. Description of Services

Ruune is a recording, transcription, and AI note-taking platform. Our Services include the Ruune mobile and desktop applications, the Ruune web dashboard, the optional Ruune hardware recorder, and the cloud infrastructure that processes audio, produces transcripts, generates AI summaries and action items, and enables natural-language search and chat over your own content.

3. Eligibility

You must be at least 13 years old to create an account. If you are under the age of majority in your jurisdiction, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. The Services are not intended for children under 13.

4. User Accounts

To use most features of the Services, you must create an account. You agree to:

Provide accurate, current, and complete registration information
Maintain the security of your account credentials
Accept responsibility for all activities that occur under your account
Notify us promptly of any unauthorized use of your account

You can permanently delete your account at any time from the mobile app via Settings → Danger Zone → Delete Account, from the web dashboard via the same path, or by contacting [email protected].

5. Recording Consent and Legal Compliance

This is important: Recording laws vary significantly by jurisdiction. Some locations require consent from all parties before recording a conversation ("all-party consent"), while others only require consent from one party ("one-party consent"). Separate laws may apply to recording minors, medical or legal conversations, or public officials.

You are solely responsible for:

Understanding and complying with all applicable recording consent laws in every jurisdiction where you record
Obtaining any required consent before recording a conversation
Using Ruune only in lawful ways
Any legal consequences arising from your recordings

IoH does not provide legal advice. We strongly recommend consulting a legal professional if you have questions about recording laws in your area.

6. Acceptable Use

You agree not to use the Services to:

Violate any applicable law or regulation
Record any person without any required consent
Infringe the intellectual property, privacy, publicity, or other rights of any person
Harass, threaten, impersonate, defame, or harm any person
Upload content that is unlawful, fraudulent, or that you do not have the right to share
Distribute malware, viruses, or any malicious code
Attempt to gain unauthorized access to our systems, interfere with the Services, or circumvent usage limits
Reverse engineer, decompile, or extract source code from the Services, except as permitted by law
Use the Services to train or develop a competing product, AI model, or machine-learning system
Use automated means to scrape or harvest data from the Services

We may suspend or terminate accounts that violate these rules.

7. Intellectual Property

7.1 Our Intellectual Property

The Services, including all software, hardware designs, trademarks, logos, and content created by IoH, are owned by IoH or its licensors and protected by intellectual property laws. Except for the limited license granted to you to use the Services, we reserve all rights. You may not copy, modify, distribute, publicly display, or create derivative works of the Services without our express written permission.

7.2 Your Content

You retain all ownership rights in the recordings, transcripts, notes, photos, and other content you submit to the Services ("Your Content"). You are solely responsible for Your Content.

You grant IoH a worldwide, non-exclusive, royalty-free license to host, store, transmit, process, display, and create derivative works of Your Content solely as necessary to operate and provide the Services to you (for example, to transcribe audio, generate summaries, enable search, and sync across your devices). This license ends when Your Content is deleted, except to the extent we are required to retain backups for a reasonable period or by law. We do not use Your Content to train our AI models or the AI models of our providers.

8. AI-Generated Content

The Services use artificial intelligence to generate transcripts, summaries, action items, and chat responses. To provide these features, we send the relevant portions of Your Content (such as audio, transcripts, or notes) to third-party AI model providers, including Anthropic, OpenAI, and Google (Gemini). Which provider and model is used may vary by feature and may change over time. These providers process Your Content only to return output to us, and, as described in Section 7.2, neither we nor our providers use Your Content to train AI models.

AI-generated output may be inaccurate, incomplete, or offensive. You should independently verify any AI-generated content before relying on it for any consequential decision. We do not guarantee the accuracy, completeness, or suitability of AI-generated output, and we are not liable for decisions you make based on it.

9. Subscriptions, Billing, and Refunds

Certain features of the Services may require a paid subscription. If you purchase a subscription:

You authorize us (or the applicable app store or payment processor) to charge the applicable fees on a recurring basis until you cancel
Subscriptions automatically renew at the end of each billing period unless cancelled before renewal
You can cancel at any time from the in-app settings, from your app store account, or by contacting us
Fees are non-refundable except where required by law or as stated in our refund policy
We may change pricing with reasonable advance notice

For subscriptions purchased through the Apple App Store or Google Play, billing and refunds are governed by those platforms and their terms.

10. Hardware Warranty

If you purchase a Ruune hardware device, it is covered by a limited warranty against defects in materials and workmanship for one (1) year from the date of purchase. This warranty does not cover damage from misuse, accidents, liquid damage, unauthorized modifications, or normal wear and tear. See our warranty documentation for complete details. This warranty does not apply to software or cloud services.

11. Third-Party Services

The Services integrate with a number of third-party services, both to power core functionality and to enable optional features you choose to connect. When you connect an integration or use a feature that relies on a third party, your use of that service is subject to the respective third party's own terms and privacy policies, and you authorize us to access and exchange data with that service as needed to provide the feature. The current third-party services include:

Authentication: Apple (Sign in with Apple) and Google (Google Sign In) for account creation and login.
AI model providers: Anthropic, OpenAI, and Google (Gemini), used to generate transcripts, summaries, action items, and chat responses (see Section 8).
Calendars: Google Calendar, Microsoft Outlook Calendar, and Apple Calendar, when you connect them to surface and link events.
Task management: Apple Reminders, Google Tasks, Todoist, TickTick, and Linear, when you connect them to push action items.
Payments and distribution: the Apple App Store and Google Play, which handle app distribution and subscription billing.
Notifications: the Apple Push Notification service and similar platform messaging services used to deliver push notifications.
Cloud infrastructure: Supabase and our cloud hosting and compute providers, which store data and run the processing that powers the Services.

The specific providers we rely on may change over time as we add, remove, or replace integrations. IoH is not responsible for third-party services, their availability, or their handling of your data once it is governed by their terms.

12. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:

Implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement
Warranties that the Services will be uninterrupted, error-free, or secure
Warranties regarding the accuracy of transcriptions or AI-generated content

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IOH AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

14. Indemnification

You agree to defend, indemnify, and hold harmless IoH and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from Your Content, your use of the Services, your violation of these Terms, your violation of applicable law, or your violation of any rights of another person, including rights related to recording consent.

15. Termination

You may terminate your account at any time from within the app or by contacting us. We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Services will immediately cease, and we will delete your data in accordance with our Privacy Policy. Sections of these Terms that by their nature should survive termination (for example, Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will survive.

16. Changes to the Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms and updating the "Last updated" date, and, where required, by notifying you in-app or by email. Your continued use of the Services after the effective date constitutes your acceptance of the updated Terms. If you do not agree, you must stop using the Services and may delete your account.

17. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Any disputes arising from these Terms or the Services will be resolved through binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, on an individual basis. You and IoH waive any right to participate in a class action. Either party may seek injunctive relief in court for intellectual-property matters.

If you are a consumer in the European Union or the United Kingdom, nothing in this section limits rights that cannot be waived under applicable mandatory consumer protection law.

18. Apple App Store Additional Terms

If you downloaded the Ruune app from the Apple App Store, the following additional terms apply. These Terms are between you and IoH, not Apple, and Apple is not responsible for the app or its content. Apple has no obligation to provide maintenance or support services. In the event of any failure of the app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app; to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever. You must comply with applicable third-party terms of agreement when using the app. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms with respect to your license of the app and may enforce them against you.

19. General Provisions

Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement between you and IoH regarding the Services.
Severability: If any provision is found unenforceable, the remaining provisions will continue in effect.
Waiver: Our failure to enforce any right or provision is not a waiver.
Assignment: You may not assign these Terms without our written consent. We may assign our rights and obligations freely, including in connection with a merger or sale of assets.
Notices: We may provide notices to you by email, in-app, or on our website.
Force Majeure: Neither party is liable for delays or failures caused by events beyond its reasonable control.

20. Contact Us

If you have any questions about these Terms, please contact us at:

Internet of Humans, Inc.
Email: [email protected]